LevelUp: Order food ahead

Category: 

Description of App: 

LevelUp is the pay phone app. Pay with your phone. Save time. Save money! Joining is fast, simple & free. Step 1: Register for LevelUp to get your unique LevelUp Code. Link any credit/debit card you'd like. Step 2: Simply scan your code to pay at your favorite merchants. You'll get an instant digital receipt. It's just like swiping your card, but faster. Step 3: Save money when you try new places on LevelUp. Unlock rewards whenever you go back. LevelUp is currently available at 1000s of businesses in: - Boston - Philadelphia - New York City - San Francisco - Chicago - Atlanta - Seattle - San Diego - St. Louis (beta) - Washington D.C. (beta)

Apple Watch Support: 

Not Known

Version: 

2.3.5

Free or Paid: 

Free

Device(s) App Was Tested On: 

iPhone

Accessibility Comments: 

Several critical features of the app do not work with VoiceOver including: *You cannot set or determine what tip amount ranging from 0% to 50% is selected and will be charged to your credit or debit card; *Recent versions of the app have introduced a behavior which is first triggered in the Places view which causes the screen to refresh every 5 seconds. This causes the blind VoiceOver user to lose focus. Once the refresh starts, it continues even when the user exits the Places view; and *As of v2.3.5 unlabeled buttons are introduced. A lack of accessibility also precludes the blind from enjoying discounts, and other benefits conveyed by this program. The developer @TheLevelUp has been contacted since August, 2011 under ticket#'s: 889, 3911, 4669, 16787, and 24032. No improvement has been realized, and the accessibility has worsened over the last few releases.

VoiceOver Performance: 

VoiceOver reads a few page elements.

Button Labeling: 

Few buttons are clearly labeled.

Usability: 

Some parts of the app are accessible with VoiceOver, but not enough to make it usable.