[Update: Now Available] Apple to Release iOS 13.4 and iPadOS 13.4 on March 24; With Several New Features, but Mixed News for Blind and Low Vision Users

Member of the AppleVis Editorial Team

Apple has this week released the Gold Master versions of iOS 13.4 and iPadOS 13.4 to developers, and announced that these updates will be available to the public on March 24. In addition to bringing some new features and enhancements, these releases will bring fixes for a few VoiceOver, braille, and Smart Invert bugs. Unfortunately, there are also new issues in these releases for blind and low vision users.

It is extremely disappointing that at this advanced stage of the iOS and iPadOS 13.x development cycle, not only has Apple failed to address several longstanding bugs for blind and low vision users, but new issues are also being introduced. With development time and priority now most likely switching to the next major OS releases, it is becoming increasingly likely that blind and low vision users will have to wait until Fall for further accessibility fixes. To say that this prospect is incredibly disheartening is a vast understatement, and Apple can and should do much better by its blind and low vision customers.

Bug Fixes for Blind and Low Vision Users in iOS 13.4 and iPadOS 13.4

Our testing suggests that the following pre-existing accessibility bugs have been resolved in iOS 13.4 and iPadOS 13.4:

There is also a change of behavior in these releases: when you have Do Not Disturb enabled, its Lock Screen message is no longer included in the count of Lock Screen notifications that is spoken by VoiceOver when waking your device. When you wake your device and VoiceOver speaks something in the form of “6:34 AM, 5 notifications”, you actually have 5 notifications and not the 4 notifications plus the Do Not Disturb message as would have been the case with the previous behavior.

Additionally, we are aware that some people are finding that the Misspelled Word tool in the VoiceOver rotor doesn't always find misspelled words. If this is your experience, make sure that VoiceOver focus is in the text field and not on the onscreen keyboard. Our own experience is that this makes the behavior of this feature consistent and reliable.

If you encounter any additional fixes or changes during your own use of iOS 13.4 or iPadOS 13.4 once available, please let us know by posting a comment below.

New Bugs for Blind or Low Vision Users in iOS 13.4 and iPadOS 13.4

  • According to Apple's release notes(see below), these releases Address “an issue in Safari where webpages may not be inverted when both Dark Mode and Smart Invert are active.” However, this has not been our experience. Whereas in iOS 13.3.1 and iPadOS 13.3.1 Smart Invert of web pages did appear to work as expected for us in these conditions, it does not on iOS 13.4 and iPadOS 13.4. Accordingly, if you rely heavily on this functionality, you may wish to avoid updating until we hear if others are also experiencing issues with Smart Invert with web pages in Safari.
  • VoiceOver will on occasions wrongly indicate that some blocks of text are editable text fields, resulting in VoiceOver speaking feedback such as “text field, editing“, “double tap to edit” or “character mode” before speaking the text. Typically, this behavior only occurs on the first paragraph when navigating by swiping, but may occur more frequently if navigating by touch. This is most prevalent in Safari, but has also been encountered in several other apps. Our experience suggests that apps pulling the text from the web are most likely to exhibit this behaviour - such as RSS readers and news apps. This behavior is particularly intrusive if you have VoiceOver hints enabled, so you may want to disable this option until this issue has been resolved.

As we always stress, we can make no claims on the completeness or accuracy of our testing. We are only a small team, and it is simply impossible for us to test all devices, configurations, applications, and use cases. Accordingly, to help us ensure that the information on this page is as complete and accurate as possible, please let us know in the comments of any fixes; enhancements; or regressions that you find in your own use of iOS 13.4 or iPadOS 13.4.

General Changes in iOS 13.4 and iPadOS 13.4

  • iOS 13.4 and iPadOS 13.4 introduce support for iCloud Folder Sharing, allowing folders within the Files app to be shared with other people.
  • Introduces support for mouse and trackpad with iPad‌.
  • Developers can now bundle Mac and iOS apps in to a single (“universal”) purchase.
  • The Mail app has an updated toolbar layout when viewing an email.
  • There are nine new Memoji and Animoji sticker poses to choose from, including shocked face, face with hearts, and eyes rolling.
  • Siri now has an “Always On” option under the Accessibility Settings that enables support for “Hey Siri” when your device is face down (or the screen otherwise blocked, such as when in a pocket or bag).
  • On iPad, you are now able to remap modifier keys in Settings when using an external keyboard (for instance, setting the CapsLock key to perform the escape function).
  • On iPad, there are new keyboard shortcuts in the Photos app for navigating between tabs, search, and creating albums. In full screen mode, there are also keyboard shortcuts for deleting photos, duplicating photos, and entering Edit mode.
  • There's a new Shortcuts action to “Shazam It” in the Shortcuts app.
  • There are new Settings in the TV app that allow you to control streaming and downloading over WiFi and cellular.

Update: Apple has also released iOS 12.4.6 for owners of the iPhone 5s, iPhone 6, iPad Air, iPad mini 2, and iPad mini 3.

Release Notes

Apple's full release notes, are as follows:

iOS 13.4 Release Notes

iOS 13.4 introduces new Memoji stickers and ‌iCloud Drive‌ folder sharing from the Files app. This update also contains bug fixes and improvements.

Memoji

  • Nine new Memoji stickers, including Smiling Face with Hearts, Hands Pressed Together, and Party Face

Files

  • ‌iCloud Drive‌ folder sharing from the Files app
  • Controls to limit access only to people you explicitly invite or grant access to anyone with the folder link
  • Permissions to choose who can make changes and upload files and who can only view and download files

Mail

  • Always-visible controls to delete, move, reply to, or compose a message in conversation view
  • Responses to encrypted emails are automatically encrypted when you have configured S/MIME

App Store with Apple Arcade

  • Universal Purchase support enables the use of a singular purchase of a participating app across ‌iPhone‌, iPod touch, ‌iPad‌, Mac, and Apple TV
  • Recently played Arcade games appear in the Arcade tab so you can continue playing on ‌iPhone‌, ‌iPod touch‌, ‌iPad‌, Mac, and ‌Apple TV‌
  • List view for See All Games

‌CarPlay‌

  • Third-party navigation app support for the ‌CarPlay‌ Dashboard
  • In-call information appears on the ‌CarPlay‌ Dashboard

Augmented Reality

  • AR Quick Look supports audio playback in USDZ files

Keyboard

  • Predictive typing support for Arabic

This update also includes bug fixes and other improvements. This update:

  • Adds status bar indicator to display when VPN has disconnected on ‌iPhone‌ models with all-screen displays
  • Fixes an issue in Camera where the viewfinder may appear as a black screen after launch
  • Addresses an issue where ‌Photos‌ may appear to use excess storage
  • Resolves an issue in ‌Photos‌ that may prevent sharing an image to Messages if iMessage is disabled
  • Fixes an issue in Mail where messages may appear out of order
  • Addresses an issue in Mail where the conversation list may display empty rows
  • Resolves an issue where Mail may crash when tapping the Share button in Quick Look
  • Fixes an issue in Settings where cellular data may incorrectly display as off
  • Addresses an issue in Safari where webpages may not be inverted when both Dark Mode and Smart Invert are active
  • Resolves an issue where text copied from web content may appear invisible when pasted when ‌Dark Mode‌ is active
  • Fixes an issue in Safari where a CAPTCHA tile may display incorrectly
  • Addresses an issue where Reminders may not issue new notifications for an overdue recurring reminder until it is marked as completed
  • Resolves an issue where Reminders may send notifications for completed reminders
  • Fixes an issue where ‌iCloud Drive‌ appears to be available in Pages, Numbers, and Keynote even when not signed in
  • Addresses an issue in Apple Music where music videos may not stream in high quality
  • Resolves an issue where ‌CarPlay‌ may lose its connection in certain vehicles
  • Fixes an issue in ‌CarPlay‌ where the view in Maps may move away briefly from the current area
  • Addresses an issue in the Home app where tapping an activity notification from a security camera may open a different recording
  • Resolves an issue where Shortcuts may not appear when tapping on the Share menu from a screenshot
  • Improves the Burmese keyboard so punctuation symbols are now accessible from numbers and symbols

iPadOS 13.4 Release Notes

‌iPadOS‌ 13.4 introduces support for mouse and trackpad with iPad‌ for greater precision and navigating the system with Multi-Touch gestures, and adds ‌iCloud Drive‌ folder sharing from the Files app and new Memoji stickers. This update also contains bug fixes and improvements.

Mouse and Trackpad Support

  • All-new cursor design highlights app icons on the Home Screen and Dock and buttons and controls in apps
  • Magic Keyboard for ‌iPad‌ support on ‌iPad Pro‌ 12.9-inch (3rd generation or later) and ‌iPad Pro‌ 11-inch (1st generation or later)
  • Magic Mouse, Magic Mouse 2, Magic Trackpad, Magic Trackpad 2, and third-party Bluetooth and USB mouse support
  • Multi-Touch gestures on Magic Keyboard for ‌iPad‌ and Magic Trackpad 2 enable you to scroll, swipe between app spaces, go Home, access App Switcher, zoom in or out, tap to click, secondary click (right-click), and swipe between pages
  • Multi-Touch gestures on Magic Mouse 2 enable you to scroll, secondary click (right-click), and swipe between pages

Files

  • ‌iCloud Drive‌ folder sharing from the Files app
  • Controls to limit access only to people you explicitly invite or grant access to anyone with the folder link
  • Permissions to choose who can make changes and upload files and who can only view and download files

Memoji

  • Nine new Memoji stickers, including Smiling Face with Hearts, Hands Pressed Together, and Party Face

Mail

  • Always-visible controls to delete, move, reply to, or compose a message in conversation view
  • Responses to encrypted emails are automatically encrypted when you have configured S/MIME

‌App Store‌ with ‌Apple Arcade‌

  • Universal Purchase support enables the use of a singular purchase of a participating app across ‌iPhone‌, ‌iPod touch‌, ‌iPad‌, Mac, and ‌Apple TV‌
  • Recently played Arcade games appear in the Arcade tab so you can continue playing on ‌iPhone‌, ‌iPod touch‌, ‌iPad‌, Mac, and ‌Apple TV‌
  • List view for See All Games

Augmented Reality

  • AR Quick Look supports audio playback in USDZ files

Keyboard

  • Live Conversion for Zhuyin automatically transforms Zhuyin into the correct characters without pressing the space bar to convert text or select candidates
  • Live Conversion for Japanese automatically transforms Hiragana into the correct characters without pressing the space bar to convert text or select candidates
  • Predictive typing support for Arabic
  • Swiss German keyboard layout supported on ‌iPad Pro‌ 12.9-inch
  • On-screen keyboard layout for ‌iPad Pro‌ 12.9-inch now matches Smart Keyboard

This update also includes bug fixes and other improvements. This update:

  • Fixes an issue in Camera where the viewfinder may appear as a black screen after launch
  • Addresses an issue where ‌Photos‌ may appear to use excess storage
  • Resolves an issue in ‌Photos‌ that may prevent sharing an image to Messages if iMessage is disabled
  • Fixes an issue in Mail where messages may appear out of order
  • Addresses an issue in Mail where the conversation list may display empty rows
  • Resolves an issue where Mail may crash when tapping the Share button in Quick Look
  • Fixes an issue in Settings where cellular data may incorrectly display as off
  • Addresses an issue in Safari where webpages may not be inverted when both ‌Dark Mode‌ and Smart Invert are active
  • Resolves an issue where text copied from web content in a third-party app may appear invisible when pasted if ‌Dark Mode‌ is active
  • Fixes an issue in Safari where a CAPTCHA tile may display incorrectly
  • Addresses an issue where Reminders may not issue new notifications for an overdue recurring reminder until it is marked as completed
  • Resolves an issue where Reminders may send notifications for completed reminders
  • Fixes an issue where ‌iCloud Drive‌ appears to be available in Pages, Numbers, and Keynote even when not signed in
  • Addresses an issue in ‌Apple Music‌ where music videos may not stream in high quality
  • Addresses an issue in the Home app where tapping an activity notification from a security camera may open a different recording
  • Resolves an issue where Shortcuts may not appear when tapping on the Share menu from a screenshot
  • Improves the Burmese keyboard so punctuation symbols are now accessible from numbers and symbols

How to update

iOS 13.4 and iPadOS 13.4 will be available from March 24 via Over-the-Air Update (Settings > General > Software Update) via Finder on a Mac with macOS Catalina, or via iTunes on a PC or Mac with macOS Mojave or earlier.

Before updating, we strongly recommend making a full and complete backup of your device (either locally or in iCloud, depending on personal preference). This will ensure that, in the unlikely event that something goes wrong during the update process, you will have a current backup on hand in case a device restore becomes necessary. Also, if using OTA update, we recommend plugging your device into a power source for the duration of the download/installation process, so as to prevent the unlikely event of your battery going dead during the update.

More information on how to update the software on your device is available on this Apple Support page.

As always, we look forward to hearing your thoughts on these updates. Do you like the new features and changes? Let us know by adding a comment below.

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67 Comments

Bugs

Maybe the virus will kill the bugs. If I could know for sure that the new samgsun accessibility is better than VO and had the money would change to it. I am getting tire of bugs.

Samsung voice assistant is still the same it was 3 years ago

I get the frustration but on the flip side Apple is introducing new things unlike Samsung. Voice assistant hasn't changed in 3 years. So the same things wrong with it 3 years ago are still there now. Hell Talkback has only improved slightly. Bugs are frustrating but do what is best for you.

Oh so tired of the bugs

It's hard to give Apple credit for new accessibility features when they seem to give priority to this over fixing longstanding problems.

Smart Invert has effectively been broken since iOS 13 was first launched.

VoiceOver focus spontaneously jumping to the first UI element has probably been around just as long.

Navigating text with a hardware keyboard has been broken for at least the 18 months I've been trying to make the iPad a viable laptop replacement.

I could go on, and I am sure that most on here have their own list of bugs which bug them the most.

Sorry Apple, but it now looks all too much like if a bug isn't fixed within one or two releases, it's moved to your ‘Won't Fix’ pile. For those of us who rely on your accessibility features, that's just not good enough.

What is the point of new things

First fix bugs, next fix bugs, and later create new ideas. Even Bella the cat knows this. She is not happy either.

Another bug

Hello. Thanks for your great coverage as usual. There is however another bug in IOS 13.4 for voiceover users, at least that is something I have experienced. I have my lock screen set to touch ID. However, in case I want to unlock with my passcode, the prompt either shows up after 3 failed attempts or by just trying to unlock in the standard way. Previously, it was possible to enter the passcode by switching to the braille screen input, entering a number sign and continuing to enter the pass code as normal. However, now if you try this, VO will just make the sound for one number which is seemingly entered, but when you try inputting the second one it will say 0 of 4 values entered, and from that moment BSI will do nothing no matter how you try to enter it. I would also mention another bug, which while not major is either a feature in progress or just a bug. While using my second generation AirPods, while they are in my ear, in the rotor I have the audio destination option. This is something people have been requesting, and I thought it might finally make it possible to switch where the audio goes, but swiping up or down and selecting default or external audio route does absolutely nnothing, making this completely pointless. Thanks for your testing as always, just wanted to bring these two to your attention. I am also disappointed at this point that Apple introduced new bugs. I am not exaggerating like some people, there's nothing better to switch to, but this does not mean that Apple did a good job with 13. With features, yes, but 13.4 is a point where no new bugs should be introduced.

A brief question about Notification center

Has the repeating notification bug been resolved or not. I have never upgraded to iOS 13 because of this issue. My concern is that it would completely drain my iPhone battery if I did not catch notifications quickly.

Issue after using brail input

When I flip back from brail input with the rotor I cannot move through items on the screen. It's most frustrating. Also, VoiceOver focus still bouncing to the start of the screen after notification centre refreshes. Apple accessibility is now bullshit... But sadly there is no better... Sad times.

In reply to Rixon

I've used every beta and public release of iOS 13 and iPadOS 13, and have never encountered a problem with duplicate notifications.

Your and others' mileage may vary.

I told you so

As I have said for several years now, "The only companies that take accessability seriously are those companies that are actually in the assistive technology marketplace. All other companies, including Apple and Microsoft, are just using accessability as a marketing strategy to hopefully sell a few more products."

The proof of this is the continuing problem of the many long standing and yet unaddressed accessability bugs that exist plus the many new accessability bugs that keep being introduced. Now I know that nothing is perfect and that there is no such thing as a completely bug free program or app, but let's be honest, if these companies that keep touting how important accessability is to them were truely serious about accessability, there would be far fewer long standing accessability bug because they would be given some level of priority for being addressed and we are simply not seeing that. Also if these companies were serious about accessability, there would be far fewer new accessability bugs because there would be more robust accessability testing.

Not a bad post!

Not a bad post!

Just remember though, it's *accessibility, not accessability.

A bit silly

It is a bit silly to say that a company does not care about accessibility after one failed release. On the other hand, IOS 12 was pretty good. Apple did fail with 13, but if they did not care no bug would be fixed at all. I don't buy the attitude that we need a specialized company. If that was the case, you would be paying two Iphones just to get your phone and a screen reader for it. No doubt that 13 was not stable for us, more for some than others, but I am writing this comment on it, while if someone like FS were to be responsible for Apple accessibility I would most likely not be able to afford it. Of course, I am not saying be happy and shut up, it is just an exaggeration to say they don't care. Hopefully with 14 things will be better. Despite all the new feature leaks, there are also rumours the focus will be on stability.
Ps: To the poster who had an issue with BSI not wanting to let you navigate normally: I had that problem myself as well, most frequently on the web. It seems as though the rotor cycles back to braille screen input. Try to move the rotor a few more times and it should resolve.

Have you ever seen modern software without bugs?

Yes, the accessibility bugs are frustrating. On the other hand, we've come a long way in terms of what we can do with these devices over the years. Even sighted users complain of bugs. I think the bottom line is that software is so complex and the parts so interrelated that one can never catch all of the bugs. Then one has to watch out if one fixes a single bug that causes 10 others. Not easy to test and verify all configurations and use cases.

Even companies whose focus is accessibility have bugs and things that don't work in their programs.

All of that being said, we all need to have our voices heard when things are working properly - That includes both the blindness community and sighted folks.

--Pete

mFI Hearing Aids

Club AppleVis Member

Does anyone test the mFI support with these new releases?

Oh stop like Humanware doesn

Oh stop like Humanware doesn't have any bugs on the Braille note or Jaws doesn't have bugs? If you think that you are easily mistaken. I deal with someone who has a braille note touch randomly the touch keyboard stops working she has to take out the battery and put it back in something she has said she has reported for 3 years now. Its fine to be upset but stop acting like Apple is the only one who doesn't care. Honestly the companies make a product to get money once they have your money they will fix things as they see fit. As I stated earlier if your not happy move else where its just not worth it.

internet recovery on iOS and iPad OS

Club AppleVis Member

hello all,

I herd from 9to5 Mac that iOS and iOS 13.4 will have internet recovery. they mentioned that it may be similar to internet recovery on macOS. this feature will be great and if it's anything like it is on the mac, the download screen when it is lonched will be inaccessible. hopefully Apple fixes this oversite on the mac when they develop this in the upcomming release for iOS and iPad OS.
Daniel

applevis being a small team

applevis being a small team really does a wonderful job. thank you applevis for an early report of bugs and new features in IOS 13.4.

Here here...

I completely agree with the last poster. AppleVis, you are wonderful and we all owe you so much. Thank you for your continued diligence and limitless patients.

Agreed with Oliver

Amen to that, Oliver..though I think you mean hear, hear. apologies for pointing it out but here instead of hear is one of my pet hates, alongside the use of the word criteria as if it were a singular. hear, hear, derives from 'oi moi!' literally 'hear me!' in Norman French when the verb to hear was oyer, rather than entendre as it is now. This is where you get commissions of oyer and terminer (literally to hear and determine) from. Oyer and terminer is still used in the American legal system.

Another bug

Hi,
I found another bug. the end dictation beep is gone on internal speakers, but can be herd when lightning earphones are connected. just thought you should know. This also applies to siri as well.

Thank you!

Member of the AppleVis Editorial Team

Just a quick word of thanks for the very kind words about our Editorial Team in this thread.

I tend to keep a low profile on here, but I do read most of what's posted, and always truly appreciate the support and generosity of our community. It should come as no surprise that it means even more during these unprecedented times.

I hope that everybody in our community, your families, and loved ones remain safe and healthy.

And, now, back to waiting for that public release of 13.4 to drop ☺️

are there bugs for keyboard users?

Are there bugs for keyboard users? When you send a text message does Voice over now say the name and number who you have in the too field? When you go into the app switcher does it still say active instead of Call with john smith active like it use to?

possible fix; 2 finger double tap intermittent issue

There is an intermittent bug in iOS 13.3 in which a two finger double tap fils to start dictation in a text field which is editing and instead starts media playback. Apple Accessibility have responded to me on this acknowledging that it is a known issue. I think this is now fixed in 13.4. I have been running beta versions for several weeks of iOS and iPadOS 13.4 and haven't experienced the fault. It isn't all bad news - probably ;-)

VO

When completing instalation VO return to Samantha. It took VO several minutes to return to my selected voice. Reminded me of issues with iOS 13.1. Hope this is not a return to that issue.

I know why it did that.

Hi. It's because when it defaults to samantha, it is taking awhile to download your preferred voice, say Alex or whomever you chose. You should be fine. Hope that helps.

iOS 13.4 Update and Default Synthesizer

My default voice is Alex. When I performed the update, I did not lose this voice. Nor did I have to wait for it to be downloaded again. Why my behavioral experience is different is a mystery to me. But so far, iOS 13.4 appears to be working just fine.

Sad

This was never an issue with iOS 8, 9, 10, 11, 12 and 7. Enjoy your day.

Another interesting bug, to say the least.

Club AppleVis Member

I'd be curious if anyone else can reproduce this. This is happening on an 11 pro Max, however, I'd be interested in anyone trying to reproduce this regardless the model phone. Please don't test this though on a beta nor the gold master. I really want only testers who have the official build that came out today.

Anyway, try this, then let me know your findings.

1. Open your phone app.

2. Double tap on the recents tab.

3. Filter by all, not just by missed.

4. Find a number either incoming or outgoing, doesn't matter, that is in your log where the person is *not* in your contacts.

5. Flick down with one finger with the actions rotor, until you hear more info, then double tap.

6. Double tap on create new contact.

7. Your focus should land in the field to type the first name of the contact, and you'll find that your on screen keyboard is visible.

However, try now typing their first name with the on screen keyboard. I've not tested with braille input, nor a braille hardware keyboard, nor have I tried with bluetooth keyboard, but with the on screen keyboard at least, and just to clarify, this is with the American english standard keyboard layout, don't know if that matters, nothing I type gets inserted into the text field. I tried double tapping the first name field, even though it said is editing, I did so anyway, then tried again, but that still didn't help.

I also tried moving focus to the last name field. That didn't work either. I could move the focus there, yeah, but when I try typing, again, nothing actually gets inserted.

I also tried voice dictation, and that, though saying things were inserted, really in all actuality isn't being inserted. I went back and looked.

This is just totally unacceptable! Boy, Apple really dropped the bomb this time! Not job, guys!

Not?

In Reply To, Another interesting bug, to say the least.

Chris; I have seen this bug not only in 13.4 but in earlier versions of 13 cycle of IOS. Not sure what happens but if you go Straight into your contacts and creat a new contact from there it will work fine; But as to it not working in the phone App, I am wondering this myself Using an iphone 10 Running the latest version of IOS.

So, here's another interesting bug.

Club AppleVis Member

Hey. Has anyone noticed that when you hang up a call with the two finger magic tap, (meaning the 2 finger double tap, in other words,) 85 to 90 percent of the time, Voiceover will say, "Call declined"? Uh, I didn't decline a call, you stupid thing! I hung up purposefully. And here's one more for ya... Go into the Music app. Start playing something either from your library, or from Apple Music. Now, try two finger double tapping to stop the music. You'll notice that Voiceover now in most cases will say, "Now playing," and then the name of the track you were listening to. Um? What the heck! You stopped playback, so why's it reporting that the song is now playing? I get that it is the current song in the mini player now playing screen, but that's not the point. Just to be clear, when I do the two finger double tap, I'm not in the now playing screen. I'm basically out either on the list of tracks in a playlist, or on the list of tracks in an album, or something of that nature. In other words, be at a screen where there are multiple tracks showing. This is just becoming totally pathetic!

Smart invert in Safari only work in light mode

Smart invert colours will work as expected in Safari and other apps if you turn off the dark mode as well. So you can just create a Siri Shortcuts to make a workaround for now but I’m beginning to be tired to always rely on workarounds since the releases of both iOS 13 and macOS Catalina.

On the plus side however, the mouse/trackpad support on iPad are awesome and really work well.

voice

App Developer

iPhone 11pro max
when I finished updating, the voice was changed to Samantha, I went into Settings to bring it back to SiriFemale, but the voicelist was empty. then I did the ResetAllSettings, and VoiceOver didn't turn on. then I called the taxi, and went to my friend 8km away to turn on VoiceOver!. again the voices list is empty..
now I have decided to finally leave this amateur company.

Bug

Follow your instruction. Happy to report no bug. Using 11 pro max and iOS 13.4. Selected a song, tap to listen, double tap to stop. Work well. Did it 2 times and no issue.

buggy iOS 13

iOS 13 in general is very buggy. I hope this isn't becoming the normal for
Apple if so your better off with Android its cheaper why pay top dollar for buggy software.

Serious Inconvenience when Replying to Email Messages in Native

Dear All,

When I was replying to an email message my friend sent me if I was doing OK, I suddenly became quite bewildered by the response that Vo offered me. This is after updating from iOS 13.3.1 to 13.4 on my iPhone 7. I will describe the bug in detail below. During the course of my experience running iOS on this phone, I've never encountered such a major bug. Some of the bugs that I've read about on this site, I hadn't been able to reproduce, some I could. Some I found little minor inconveniences that are easy to deal with and that can only take a few fractions of a sec to learn to get around to. But this one's different. It's quite a life changer of sorts.

The bug I'm talking about involves the native iOS mail app, after running today's upgrade. I select 'Reply' with either my rotor or through the button. With the sheet that comes up, I hit 'Reply' which brings me to the compose screen. Now, usually I'd either hear, 'Message body. Text field. Is editing.' or something like it or I'd had to scroll through the 'To:' 'CC' and 'Subject' fields to get to the edit box for the body. Now when I did it today, I was presented with my signature as if it were another email I was reading, followed by original messages as separate elements on the screen. Weird, eh? Hold on. It gets much better.

Besides my reply being interpreted as a standard reading email, I can see the onscreen keyboard, through Explore by Touch. I lift my finger on one of the letters, and I only hear the 'Poof' boundary-reached sound from VoiceOver. So at first I thought, great, something's broken in here. I have then discovered that everything I typed on the onscreen keyboard is being entered, also through explore by touch. Only when I manage to double-tap multiple and several times on the message body (now shown as being read, not edited) and I get to a 'Show More Items' menu, and jump back out of it, I can get the Message body textfield to show up. But it takes some effort, and I cannot always get that to happen. I turned off VO many times and then on; restarted the device; and jumped hula hoops but to no avail. .

Now what does all this mean? Editing, typing, deleting, replacing, and refreshing through thoughts on an email message's reply may be now out of reach for a Blind person using an iPhone's native email client. Haven't tested this behavior on the New Message screen yet, but from what I've seen, I personally believe this is purely unacceptable that this new regression / bug is being introduced in this system.

I am a working professional now in the Blindness field, teaching children their Braille, and assistive technology skills they need to be independent. This also means teaching them things like iPads and eventually I may need to teach how to do email activities on these precious devices, with Braille display and all of that. So from my professional standpoint, also, I believe my personal opinion of this bug to cary even more weight. I feel like facing a paradox, where we teach our students to be as independent as possible, setting them up for success, preparing them with the technology skills to be productive, setting up a caring and awesome learning world for them and now how am I suppose to teach access technology with something like an iPad and expect the accessibility to be broken?

I understand we live in a world of deadlines, fastly moving markets, and a rapidly changing landscape that we all (including software devs) to be adaptable and on-our-toes all the time. But clearly, yes, I am seeing the consequences that come out. I like some people in this community, think companies need to not focus on new features too quickly, and efficiently, that they forget about things that need to be improved with present features. Isn't it the goal to always keep learning, always improving? Accessibility isn't the exception to this at all. I would say we all get on our feet and start emailing (if able) or calling Apple Accessibility to let our voices be heard about all these VoiceOver bugs that we're seeing. I think this needs to happen, if we all need to get on an equal footing with the sighted world. I'd say is our moral duty and obligation to hold these people accountable. If we want the change we want, we need to start doing it ourselves. I will report my above to Apple Accessibility immediately and instantly tomorrow as soon as I get out of my virtual work. I'm also switching over to Gmail app. It's getting better with accessibility in text fields.

If anyone's able to reproduce the above bug that would be great to know. P.S. I've also noticed firsthand many others, including the one where VO keeps saying 'Text field, is editing' on Web browsers.

Thanks for reading. Please be safe, stay healthy and have a great day.

Braille devices

Since updating to iOS 13.4 last night, I am unable to pair my Braille device (a Papenmeier Braillex live. Did anyone encounter the same bug?

VO voices

I can confirm the VO voices issue we encountered in iOS 13.0. But having your phone connected to WiFi and plugged in to charge generally solves the issue after a few minutes.

re: none the least

@Chris Gilland: Yep, I've just reproduced the bug you described on an iPhone 7Plus. However, one possible workaround is using onscreen Braille input.

Custom Braille commands feature

After digging a bit deeper into the Braille device issue mentionned above, I found out that Apple now a'dded the possibility to customize Braille input commands (in other ways: it lets you define shortcuts that you may use from your device).
As a shortcut lover, I can see that this promisses to be very interesting, but has anyone successfully tested that feature?

@David Goodwin

@David Goodwin
hello
ever since I bought my first ever IPhone in may 2019, this website has always been helpful. specially when I was first learning to use voice over.
I just would like to clear one thing.. certainly not wanting to be rude
the only reason I switched from an android device to an IPhone was because I knew the levels of support and accessibility apple offers.
no doubt that there are some bugs. but it is still better than android. you have a great website for blind and VI people here and you can always depend on the fact that yes truely, apple has commited to accessibility even if it sometimes seems that they are not working so efficiently towards it as they should do.
if you have an android device, you won't be able to click pictures as easily as you can in apple devices for that matter.
even though you can individually update apps on android device, it is always a mystery whether yhe update will come to your device or not and most often you find that even if company like samsung lists your device on there list but still you realise that the update itsn't there on your device. this was the major drawback for me as someone who loves keeping her device up to date, I was tired of running android 5.1 on a micromax device! and I could never discover what the Heck it updated when it had a system update!
getting an IPhone was a dream come true for me. even if it is an IPhone 6S. I'm happy and greatful to applevis for that.
there lovely edotorial team is all one could hope for :)
stay safe, be healthy and enjoy your day :) wherever you are :)
best wishes from India :)
and again thank you :)

Bugs

The only reason will not change because apple is better than Samsung. If you only had a iPhone for a year. You missed iOS that were great and better than iOS 13. I figure that iOS 14 can not be as worse as 13. Do not want new things but fixes to bugs and be stable. For those who have twitter maybe consider sending a nice twitt to Tim Cook regarding accessibility. Sad my grammer is not that great or I would do so.

another bug, try typing in

another bug, try typing in your pincode with BSI.

It no longer works, you have to use the normal keyboard instead, not exactly secure if you don't want your pin known.

I suppose you could use headphones, but that may not always be an option.

Call declined not new

The "call declined" after hanging up with a magic tap has been around for several months now, I've just gotten used to it. Call ended would make more sense, but at least you know it's actually hung up. It just doesn't do it every single time.

re: Another interesting bug, to say the least.

The issue of not being able to enter in the first name field has been around for a while. But, when I focus on the last name, double tap, or using the hotkeys from any hardware keyboard, I can enter the last name and then go back to the first name and enter it. An inconvenience, that should not have been overlooked, but the work around in my experience isn't that bad. Keep writing accessibility@apple.com about all these bugs or you can be assured they never will get fixed. The squeaky wheel does get the grease, if it squeaks loudly enough.

I have a bug here from iOS13.0 to the present

I use the iPhone XR.I find that the system volume, the volume of VoiceOver, and the volume of the system sound effects are often inconsistent.For example, if I set the system volume to 30%, the volume of VoiceOver will decrease,At this point I locked the screen, but often I heard a sound of a lock screen sound much larger than 30%.Of course, it's not just the lock screen, it sometimes happens when you unlock it.Other times, when the iPhone receives a notification in the lock screen, it will issue a huge sound. This sounds too distressing.This situation has never happened in iOS12 and before.Have you encountered this situation?

Lol when I first heard the

Lol when I first heard the call declined message and yes it has been around for a while I asked my friend "Why did you decline my call?" weird enough if the other person hangs up and not you it will say call ended after the 3 beeps.

Bug on lock screen

Hello all,
Has anyone else had problems using braille screen input on the lock screen to enter in your pin? I seem to be unable to use it anymore. I am using a iPhone 10S and I have powered off and on my phone again. This did not help.

Yes on the XR

I am seeing this on my XR, which makes me sad since I only found out you could do it a few weeks ago.

13.4 & smart invert

Smart invert is much improved in 13.4. I’ve been following the iOS 13 smart invert craziness & it hasn’t been fun.
Some strategies: use smart invert on light mode.
Use dark mode only when smart invert is off.
Obviously this is not smooth and I will continue to voice my thoughts about it!
For now it’s so much smoother than earlier releases of iOS 13 & I’m much happier.

Email Bug Disappears; Others Still Active for me

By some sort of magic, or something, after I sent my original posting yesterday, today all the sudden, I am now able to reply to emails no problem. However, I still have some issues.

* When focused on an email message, and flicking up with two fingers, VO will not scroll back to the beginning of the email; instead playing the 'Poof' boundary reached sound.
* Vo is sometimes repeating words after flicking down to do the spacebar after word typed, when using Braille Screen Input.
* So far I could replicate the issue of entering passcode with Braille screen input. For me, sometimes it works and sometimes doesn't.

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