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Keep Getting Prompted for Password

By Ekaj, 23 May, 2014

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Other Apple Chat

Hi everyone. I'm trying to view and/or make changes to the Users and Groups area on my Mac, and I keep getting prompted to enter my password even after I enter the correct one. Is the password that Apple is looking for here the one for my Apple ID, or is it a different one? Or would this question be better answered by calling AppleCare or the accessibility hotline? I was told that no account information could be found under my name when I called to have my Apple ID created. Everything's working great otherwise but I just want to see if there might be anything leading to my speech issue that I discussed in an earlier post.

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Admin access required for some changes under Users & Groups

By Esther

9 years 6 months ago

Some changes to System Account settings under the Users & Groups area require you to authenticate actions from a user account with System Administrator privileges. You may need to first navigate to the "Click the lock to make changes. button" and unlock it before you can make changes to these settings, which can include user password arrangements, programs that automatically run on startup, or adding new user accounts. If your user account has Administrator privileges, then you only need to type in the password that you use to login onto your Mac in response to the prompt.. Some users limit their default account privileges to avoid making inadvertant changes. In that case, you must log out of that account and log in again to an account with Administrator privileges. When prompted for a password, type in the password for logging into that user account on your Mac.

HTH. By the way, it is not likely that your Users & Groups settings are responsible for the speech issues that you described in an earlier post, but I will reply in that thread

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