ASB Mobile Banking

Category: 

Description of App: 

ASB Mobile BankingASB Mobile has been redesigned to offer a simpler and easier mobile banking experience with innovative new features and much more.Now it’s possible to pay anyone using only an email address, mobile number or your Facebook friends list (as well as the old-fashioned bank account number). Basically, that means you can now pay anyone you like, anywhere you are, anytime you want.And there are plenty of other great features too. ‘Quick Balance’ lets you view a designated account balance without logging in, and the optional 5-digit PIN makes logging in faster and easier than ever. There’s an ATM & Branch locator as well plus Transfers, Bill Payments and Foreign Exchange rates all from your iPhone.To use the ASB Mobile app, you need to be registered for FastNet Classic (ASB internet banking) and NetCode. Please call 0800 MOB BANK (0800 662 226) to register for either.We’d love to hear what you thinkWe are constantly striving to make banking easier for our customers and your feedback plays an important part as we continue to improve this app and develop future projects. Please leave your feedback here in iTunes or through our website www.asb.co.nz/contact-us/Note: It’s free to access FastNet Classic on your mobile but your usual data costs and standard FastNet Classic transaction and service charges will apply.Links:ASB website: https://www.asb.co.nz/MobileBanking
Get in touch: https://www.asb.co.nz/contact-usDownloading of this app is subject to the Mobile Banking Terms & Conditions:https://www.asb.co.nz/rw/es/ASBWeb/Documents/ASBMobileBankingTsandCs.pdf

Apple Watch Support: 

Not Known

Version: 

2.2.0

Free or Paid: 

Free

Device(s) App Was Tested On: 

iPhone

Accessibility Comments: 

Some of the app is accessible, but it is very poor in some areas.

VoiceOver Performance: 

VoiceOver reads all page elements.

Button Labeling: 

All buttons are clearly labeled.

Usability: 

There are some accessibility issues with this app, but it can still be used if you are willing to tolerate these issues and learn how to work around them.

Other Comments: 

Features such as checking your account balances and locating the nearest ATM work well. However, many of the financial transaction functions such as transferring between accounts, and paying someone, are problematic at best. Rather than a couple of pickers to specify the account to transfer from and two, all accounts are listed twice on the screen and it is difficult to work out which you have selected. When you do select two accounts, a special kind of keyboard for entering dollar amounts is presented, which appears not to respond to VoiceOver.