Remote Incident Manager Mobile

Category

Description of App

Harness the power of born-accessible remote desktop, right in the palm of your hand!

Remote Incident Manager’s mobile companion turns your iPhone or iPad into a powerful universal remote for any PC or Mac running Remote Incident Manager, opening up a world of possibilities.

Tap into your home computer while on your commute, and control it as if you were right there in front of it! Run full support or training sessions straight from your phone, complete with crystal-clear voice conversations. Perform routine maintenance on machines across fleets, anytime, anywhere!

All this and more with just a phone and a keyboard!

Features:

  • Accessible by design. Simple by nature.
  • Near-complete keyboard control across Windows and macOS, irrespective of screen reader.
  • Accessible, customizable touch keyboard and VoiceOver gesture-based control, making simple tasks possible in the absence of a keyboard.
  • High-fidelity, low-latency audio output from the remote computer.
  • Clear visual output with precise mouse/trackpad control.
  • Crystal-clear voice conversations with built-in noise cancelation.
  • In-session text chat capability.
  • No screen reader? No problem! Leverage our Remote Accessibility module to provide assistance to a computer without the need to install a screen reader!
  • Secure peer-to-peer connections between your phone and a remote computer make for extremely low latency (even on mobile data!).

Note: This mobile companion is designed solely as a controller and cannot be used as a target. In other words, a computer cannot control a phone running the companion. Account registration through the desktop client or Remote Incident Manager website prior to your first use of this app is highly recommended for an optimal experience.

Version

1.0.3

Free or Paid

Free

Device(s) App Was Tested On

iPhone

iOS Version

26.6.1

Accessibility Comments

Designed by and for people who are visually impaired, this app provides solid VoiceOver support.

  • Consistent feedback is provided while using the touch keyboard to control a remote computer.
  • Custom per-element hints are provided where needed.

VoiceOver Performance

VoiceOver reads all page elements.

Button Labeling

All buttons are clearly labeled.

Usability

The app is fully accessible with VoiceOver and is easy to navigate and use.

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