Using the VoiceOver Actions Menu to Delete Conversations from the Messages App is Broken

Category
Messages
Severity
Serious

Description

When using the VoiceOver Actions Menu to delete a conversation from the Messages app, it is not completely removed from the list of message threads. In it's place will be left a "broken" item in the list which VoiceOver announces as "null." Whilst in this state, the message list will not update to display or give access to any new message threads; to resolve this, you will need to close the Messages app via the App Switcher.

Bug First Encountered

iOS 11.0

Device(s) bug has been encountered on

iPhone 6S

How often the bug occurs

Always

Workaround

To avoid this problem, we recommend that you use the "Edit" button to select and delete conversations and not the Actions menu.

Status

Fixed

Fixed In

iOS 11.1

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