VoiceOver Behaving Oddly in Password Fields

Category
Miscellaneous
Severity
Serious

Description

Often, especially in password fields, VoiceOver will think that the VO keys are locked. Pressing tab from a password field, for instance, will often generate the response, "Ignoring next keypress," and trying to paste into the field will fail with the message "next visited link not found". We have unfortunately not yet discovered a consistent way of working around this once it starts, short of restarting VoiceOver or hitting the VoiceOver modifier keys several times in a row.

Bug First Encountered

OS X 10.11

How often the bug occurs

Always

Workaround

You might be okay if you tab to the field, and/or don't use the caps lock as a modifier. We can't be sure, but the problems seem to happen most if you vo-arrow to the field while holding the caps lock as your modifier for the arrowing commands.

Status

Fixed

Fixed In

macOS 10.12

Options

Comments

By Craig W on Tuesday, February 2, 2016 - 14:23

My solution is: VO-arrow away from the secure edit field. Then, toggle the caps lock key (i.e. turn it on and then off). VO-arrow back to the secure edit field and press VO-shift-down arrow and type your password. I've noticed this problem in the App store and some other areas, and this seems to work for me.