For clarity purposes, I am not a voice-over user. Being that I have RP (low vision), I struggle with some of Audible's features. For one, their emails. They show you book covers with no text associated with them. In addition, the same occurs on their iOS app. In both instances, you literally have to click on the book in order to view the text. I reached out to Audible chat. I asked for an email address for their accessibility group and they directed me to their email@example.com email.
Any suggestions or help?