Hello all,
I'm experiencing a strange issue with my Focus 40 Blue 5th generation. All keys are working except the rocker bars.
When entering diagnostics mode and pressing them, only left rocker bar up and right rocker bar up show a message (lru and rru). Meanwhile, in Scratchpad, going to the previous line with the rocker bars causes an unexpected behaviour, like going quickly up and down with the arrow keys. When entering the Focus 40 Blue 5th generation internal menu, only right rocker bar down works, and it skips some menu items.
When using the product with Windows and Iphone, the rocker bars are not responding at all and pass the next keys through, so when I accidentally hit them, I must press a panning button twice to be able to use it, for instance).
I was wondering if anyone has experienced this before. Is this a hardware or a software issue? If it's a software issue, can I fix it myself?
Thank you in advance,
Alexandra