Be my eyes does not work for me

Hello again!
Be my Eyes do not work for me. I activated an account as blind, and when I logged in, what can I do? there is 0 helper, settings, 100%, 22k, blind, be my Eyes network etc.
How will I find any helper? how will we connect each other by video call? It's wierd!!! Can I choose someone helper or it is random World wide or specifik country? How can I see who are online or not?

Forum: 

#1 Press the first button and get help.

Club AppleVis Member

Hello Jason,

All you have to do is press the Connect to First Available Helper button and the process of connecting you to a volunteer is automatic from there.

Please feel free to visit http://blindaccessjournal.com for a podcast Allison and I did to demonstrate Be My Eyes.

#2 nothing hyappens

No, I can't find any connect button. I'm tapping everywhere and nothing happens. new helper, nothing, blind nothing, there is'nt anything. During settings there is my name, last name e-mail address etc, there is 100k, 50% I dont know what that menas.. There also is 100 persons helped I dont know.