Hi, I hope this is the right place for this, as I was debating whether to go here or to the OSX forum. Anyhow, my primary Braille display is a Focus 40 Blue, but I have a HandyTech Actilino as well. I've been able to connect the Focus to my Mac Mini and MacBook Air using both USB and Bluetooth jus tine up to about a month ago. I had to send my Focus in for repair, so I went to the Actilino to satisfy my Braille needs. The Actilino connected via USB just fine, but not when I used Bluetooth. Sorry for the length of this, but here's what happens:
1. Open VoiceOver utility.
2. Select Braille from the categories list.
3. Select Displays tab.
4. Choose Add display.
RESULT: Actilino shows up on the list of displays, and you have the option to pair it.
5. Select Pair.
RESULT: VoiceOver announces a pairing code, that code also appears on the Actilino, and the Actilino asks if you want to accept the connection (Y/N).
6. Select Y on the Actilino.
RESULT: VoiceOver indicates the connection was successful and the Actilino shows connected, but within a couple of seconds, the status changes to not connected, and the only choice I have is remove. I CANNOT reconnect or use it at all via bluetooth.
I sent these steps to Apple Accessibility, and after thanking me for the detailed explanation, they told me that the Actilino wasn't in the list of supported displays on Mac OS, which isn't entirely true if you can connect via USB. so the issue still stands.
Now, this morning, I get my Focus 40 Blue back, and this display now, too, won't connect by Bluetooth. So I'm guessing we have a problem with 10.13.5? Is anyone else having this problem? Does anyone have any workarounds?
Thanks for reading, and again, apologies for it being a bit lengthy.