Hi all. I just got my nls ereader today, the zoom max version, not the humanware version. When trying to pair the ereader with my phone or iPad I was given the message that the ereader couldn't pair with either device. I entered the pin given in the user guide, turned bluetooth off and back on, as well as restarted both devices, with no luck. My iPad is running the latest IOS while my phone is still on IOS sixteen. Can somebody please help me get the ereader paired to my phone or iPad, it doesn't matter what device. Thanks in advance.