By abdullah mohammad, 15 July, 2018 Forum Hardware and Accessories greetings. i have an IPhone 5c that one day all of the sudden stopped working. it powers on and shows the apple logo but no more than that. any help would be appreciated. Options Log in or register to post comments Comments Please provide more information Can you please provide more details leading to this situation? For example, were you using the phone when rather it happened? Is something broken/crackedtwhere on the device? ETC. i was using the phone when it i was using the phone when it happend. there is no crack or broken things in or on the device. try hard reset Try a hard reset by holding down the power and home buttons for a few seconds and release them. If that doesn't work, the only option I can think of besides that is to put it in Dfu. mode. Good luck and hope this helps! what's dfu? what is the dfu and how to activate it? You could also try You could also try contacting Apple and see if they can help. If not, you could try recovery mode, which I'm not sure will exactly work. Do note, you will lose all your data in theprocess if you don't have a backup to either iCloud or iTunes.