Problem with air pods pro not pairing to Iphone

By Lovely Lavender, 13 July, 2021

Forum
Apple Hardware and Compatible Accessories

Hello,
I am having trouble getting my air pods pro to repair to my IPhone. My right pod quit transmitting audio but is fully charged and the noise cancelation works. So, I looked up the problem on line and it told me to forget my device. I have done that and it won’t repair. I have turned on and off my Bluetooth, wyfy connection and rebooted the phone and nothing happens when I open the lid of the case. All the lights work on the case and it was fully charged when I started this. It has happened a couple of times before. The only thing that seems to help is to let the case and ear buds go dead before recharging. This is really frustrating and I hope someone has a better fix . The device is out of warranty. I am running an se 2020 and it is up to date. Any help would be appreciated.

Sincerely,
Yvonne Cowan

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Comments

By Craig on Tuesday, July 13, 2021 - 07:14

You could try resetting your AirPods by putting them in the case leaving the lid open and holding in the button on the case for 15 seconds. This is what I read online when I looked up how to reset AirPods. Apparently, this resets them to there factory settings.

By Craig on Tuesday, July 13, 2021 - 15:07

I forgot to mention you need to forget your AirPods in the Bluetooth settings before you reset them.

By Igna Triay on Wednesday, July 14, 2021 - 21:52

Does it affect in any way if you don't forget the airpods first from bluetooth settings and just reset them outright?

By Craig on Friday, July 16, 2021 - 12:31

Hi, I believe that not forgetting a device before resetting it can cause all sorts of connectivity problems. I have reset a bluetooth device in the past without forgetting it on the iOS device end and the two devices wouldn't connect.

By Unregistered User (not verified) on Friday, July 16, 2021 - 14:07

Hi!
Maybe, you have the fake air pods pro?
Not made by Apple I mean.
My god! I wanted to buy it!
Now I will be thinking to buy or not to buy.
Cheers!

By Justin Harris on Friday, July 16, 2021 - 16:49

Same problem. Already tried everything mentioned above too. They are real, but were purchased on eBay refurbished, and had been working great, but then a month or so ago I started having issues getting the case to charge, and then in the last week started having the same problem you are having.