Hi, I just wanted to say that I used the app be my eyes for the first time today. I used several camera/bar code type apps plus knfb reader. They only gave me partial results for the package I was trying to find out the cooking directions for. I used the app be my eyes, and at first, I thought nobody was going to answer, but I gave it a little while, and a wonderfully polite, patient, and nice man named Josh took the call and gave me great direction on how to place the camera so he could best read the package. He made sure I knew and understood what I needed to do to cook my packaged soup, and he gave me a tip on camera placement for pictures. If all the people were this nice and helpful, this would be an ideal and perfect app. I have heard that people don't like the quality of help they sometimes get with be my eyes, but this particular experience was great, and I encourage people to use the app and be patient with sighted volunteers as this is a great service they're providing free and out of the goodness of their heart, and a wonderful app idea. Thanks for taking time to read this and have an abundantly blessed day.