I apologize if this was brought up before but I can't find anything regarding this issue. I haven't used Alex on my phone do to the space he takes up but I did try him out yesterday. A friend told me about this and I noticed this as well. Alex will sometimes spell out the name of an item instead of saying it. Like for example the app navigon on my phone he spells it out. n a v I g o n. Is there a way to fix this or is this normal behavior?