Anyone familiar with DocuSign?

By Michelle, 30 August, 2018

Forum
iOS and iPadOS

Hello. I've heard in some circles that DocuSign is an accessible program for digitially signing forms etc. Maybe I'm just dim, but I'm struggling with it a bit. Has anyone had any luck using DocuSign on IOS or beyond? Specifically, have you been able to add your digital signature to the program through the app? Any guidance you can offer would be appreciated.

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By mendi on Saturday, September 8, 2018 - 05:56

If you're not with the program on figuring out DocuSign, neither was I. The app itself seemed accessible, but when it came to squiggling your signature on the line, I never got it figured out either. VO would think I was trying to drag my finger around. I even tried double tap and hold and then started signing, and it was a no go. Anyone else have any better luck with it?

By Kerby on Saturday, September 8, 2018 - 05:56

The only times I've used it was when I received an email from the party requesting an electronic signature and they provided me with a direct link to the web page and I found it quite accessible to use. I just double-tapped the checkbox that says agree and done.

Mendi, your experience mirrors mine exactly. I tried signing with both my finger and one of those touchscreen-friendly pens. I enlisted sighted assistance. Nothing. And yet it must work! Did you ever figure out a solution or just give up in frustration?

By mendi on Saturday, September 8, 2018 - 05:56

Unfortunately, I had to give it up. I wish I had a better answer for you.

By Michelle on Saturday, September 8, 2018 - 05:56

In reply to by mendi

Guess what? You *can* capture a signature using the app! The trick is to toggle voiceover off during the actual capturing process. It may not be an ideal solution, but I confess I didn't find it problematic at all. The app does a very good job of letting you get the lay of the land of the signature screen, including scoping out the exact size of the drawing area, and apparently your signature will take as long as you're drawing within that decent-sized field. So all I had to do was toggle VO off (I have the triple-click shortcut enabled), draw my name using my finger, then toggle it back on again when done. I repeated the process for capturing my initials. I enlisted some functional eyes to make sure it all looked ok, so I'm confident this approach may work for others. I hope it helps you, Mendi!