Assistance Dialing a Prompt When on a Phone Call
I have the similar challenge. I can get through the menu options i.e. dial 1 for, dial 2 for etc. but when it comes to entering my debit card details over the IVR I get timed out since it is almost a 10 digit number and the IVR does not allow me enough time to punch it in
I'm presently using an Iphone 8 with IOS 12. Whenever I make or receive a phone call, it is difficult to impossible to use the number pad on the phone. It's as if the number pad disappears from the phone. Tapping the screen doesn't always produce a response from voice-over. When I use a bluetooth keyboard, I have the same kind of problems hitting numbers. It's almost as if, when the phone is making or receiving a call, the key pad is pretty much disabled. It's also hard to make voiceover read the "answer call" "end call" and other buttons usually found at the bottom of the screen. Does anyone have suggestions? Thanks
Yes, the interaction with the keypad during a phone call and when using VoiceOver is very problematic. The phone seems very sluggish to respond to swipes, taps, etc. and it is very difficult to enter numbers reliably and quickly. The suggestions above are very helpful but it would be nice is Apple could improve this experience with VoiceOver during calls.