Now this is really difficult, every time there is an IOS update; something is sure to break in terms of accessibility with VoiceOver. It is not expected at least from the native apps like Mail.
Sometimes I feel that I am the only one on the planet that is bothered with such challenges with accessibility. Thanks to this forum; I can discuss and check with the community. However, I have already reported these issues to apple phone and mail support with solutions that are not convincing or do not actually help. I see no point in venting my frustration on the internet or on a support call but sometimes my mind gets the best of me.
So here are 2 issues that I am currently facing on my iPhone 12 running IOS 17.1.1; would appreciate if you could share in the comments if any of you are facing similar challenges.
1. Adding contact in the TO field of a new mail message: I would type in the first 3 letters of the contact in the TO field and I would get a list of contact suggestions by swiping right. For example I would type in John and then swipe right and get the email address for all the Johns I have in my contact list; if a John had an alternate email address I would get a chevron button tapping on which I would get the additional email addresses for John. Now John has a personal and a work email address. I was expecting for both addresses to be shown in the search suggested results but this is not the case. There is no Chevron button under the first search/ suggested result for the contact. But John has another email address and I can't get it to show up. So I have to end up typing John's work or personal email address. This is so not good and unproductive.
Solution offered by apple: Select the mail address you get to be added in the TO field; once the contact is added swipe right till you hear the email address as a button, swipe up and you will get an option that says something like other contact options. Tapping on that will show me all the email addresses for John. If I had all the time in the world I still would not appreciate this solution but according to apple accessibility; this is how it is as of now and I have to live with it or get an android phone!
2. Selecting text by line using the rotor: When you open a email message to read it, you want to select a few lines of the message to be able to copy it so that you can paste it elsewhere. So you change the rotor to Text Selection, swipe up to select the by line option and start swiping right to select the text line by line. This works great when you are reading or opening a mail and selecting Text using line selection from the Text Selection option of the rotor.
The challenge is when you are forwarding or replying to a email. In the edit field, say you want to remove your signature from the body of the email and you want to select the signature line by line, it does not happen. What happens is that it selects the first line and gives you that ding sound, indicating that there is no more text that can be copied after that line. Which is not true. This is when Line select option is selected from the Text Selection option on the rotor. However, word and character selection works well but is too time consuming. Steps to reproduce: Open any email, try to reply or forward it; in the email body using the rotor use line selection under Text selection and try swiping right to select line by line.
The other way is to unpinch from where you are to keep selecting text by word, line or character depending on your last rotor setting.
Solution offered by apple: Send screen recording, update phone to latest IOS version and it will fix itself. Sorry, but it still no work!
P.S. Last resort, reset all settings and restore to factory. Please...
Folks, I would really appreciate you taking some time out of your so free schedule to try and replicate the issues discussed above I am facing. Am I the only one? Thank you for the support, have a good one!