Quick Nav Problem

By feofil, 16 September, 2025

Forum
iOS and iPadOS

Hello,

I upgraded to iOS 26 overnight and I am having a couple of problems with quick nav. When the passcode unlock screen pops up and requests a passcode to unlock the phone, I am unable to type anything into the passcode field. I toggle quick nav off, and when I try to type into the field the keyboard does not type into it.

This was a rather serious problem when I tried to upgrade my watch. In the watch app, after waiting twelve hours for the upgrade to be downloaded, I clicked on the "Install" button. The app then requested a passcode to proceed. I disabled quick nav, and then tried to use my keyboard to enter the passcode, and the app did not respond correctly. Further, the on-screen keyboard remained hidden.

After some work around with Apple Tech Support, we finally got the keyboard to show up so I could use the on-screen keyboard to allow me to enter the passcode. We went to the Note app, and created a new note and tried to type into it. The characters were not getting into the note text field. We used the option menu to change from list objects to text editing. I then turned off my keyboard, and went to watch app update screen and clicked on "Install," and the on-screen keyboard came up so I was able to proceed on that matter.

However, I am still unable to use my external keyboard to enter text. This is rather a serious problem for me as I rely almost entirely on my external keyboard to interact with the phone.

feofil

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Comments

By Eric Davis on Wednesday, September 17, 2025 - 00:51

I would recommend that you unpair your external keyboard and then add it once again. I have noticed some bugs with keyboard driveI would recommend that you unpaired your external keyboard and then add it once again. I have noticed some bugs with keyboard drivers being corrupted when they are not Apple keyboards. Yes I know it's tedious, but this is what works for me. This can also apply to braille display drivers and keyboard drivers together. I have had my braille display driver get corrupted, as well as my keyboard driver for a Logitech keyboard. This is when I was using both the braille display and Logitech keyboard at the same time. Very exasperating and I probably should've reported it. I guess I can report it now since the release candidate has been well released.r

By Rainmaker25 on Friday, September 19, 2025 - 00:01

I can confirm that this issue is present on iPadOS 26 also. I have the Logitech ComboTouch, which interfaces through the Smart Connector as opposed to Bluetooth.

Did you manage to resolve this in the end? If not, perhaps single key quick nav is turned on. You can turn that off using VO+Q. That fixed it for me; I'm now able to type in text fields.

I can only assume that the feature was enabled during the update process.

Hope this helps

By feofil on Friday, September 19, 2025 - 00:19

I tried toggling the quick key feature, but that not resolve the problem. However after a restart or two, the problem went away much to my great relief.

By Rainmaker25 on Friday, September 19, 2025 - 07:34

Glad you got it sorted either way. It was definitely a relief to get it fixed. The issue was rendering my iPad almost useless for its intended purpose as I rely on the physical keyboard for entering text, similar to yourself with the iPhone.

I still experience the issue, reported by others, whereby the iPad keeps waking when the keyboard is connected and VoiceOver is enabled, but at least there is a workaround for this.