Hi, I've seen similar items to this for earlier versions of iOS without any clear resolution. Forgive me for trying again! I'm training someone remotely, thanks to lockdown, using a landline phone and today we hit an issue on her iPhone 8 running iOS 13.5.1 that I can't reproduce on my own iPhone 8 running the same iOS version. She is using Safari and double taps on a pop up button. It doesn't open a picker item for her. Earlier in the same session on the same website a different pop up button worked perfectly and opened the picker as expected. I have followed her actions as best I can on my own iPhone and it works fine. The picker definitely isn't there on her iPhone since if she slides her finger up from the Home button, she finds the share button. It isn't going to be easy to get her to troubleshoot this so I'm hoping that someone may have experienced similar behaviour and be able to offer some insights. It's a website that she used a lot when she had sufficient sight to use her PC but she can no longer see well enough to do that. Since she is elderly and learning new skills is a little slower now we decided that since she needed both an accessible phone and computer and would need to learn some new screen reader skills, it would be best to give her a combined phone and computer through an iPhone and it has been working remarkably well - until today!