Seeing AI not recognizing bar codes

By JimInTexas, 10 June, 2025

Forum
iOS and iPadOS

Hi all!
Just today SeeingAi is not recognizing bar codes from my phone. Nothing has changed that I can tell. I wonder if their database of barcodes is down and how would I find that out? It is pretty strange since it usually works fine. If anybody has any ideas on what might be wrong I'd appreciate knowing about it.
Thanks,
Jim

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Comments

By Saqib on Tuesday, June 10, 2025 - 18:30

Hi, this is Saqib from the Seeing AI team. We're not aware of any problems with the Product channel and scanning barcodes. Could you email us, SeeingAI at Microsoft.com, and we can investigate what may be going on.

By JimInTexas on Tuesday, June 10, 2025 - 18:51

I just replied to your comment. Thanks,
JIm