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Tap Tap See and IOS 8.3

By Wayne A, 9 April, 2015

Club AppleVis Member

Forum
iOS and iPadOS

Since upgrading to IOS 8.3, I can no longer use Tap Tap See. When I take a picture, the App indicates that the picture failed because it could not be sent.
Has anyone else encountered this problem?

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Comments

TapTapSee

By Brooke

7 years 4 months ago

I just tried it; same results here.

I have the same problem as

By Austin Grace

7 years 4 months ago

I have the same problem as well.

CamFind

By Brooke

7 years 4 months ago

CamFind is also not working.

Me too

By Pangeran Satrya Indra Tjahyadi

7 years 4 months ago

I've encountered this problem since iOS 8.2

can confirm

By Santiago

7 years 4 months ago

Hello,
I can also confirm this issue on iOS 8.3. It's obviously an app specific issue, since it was working fine for me a couple of days ago when I was still running 8.2 on one of my iOS devices.

same here

By Troy

7 years 4 months ago

Hopefully the developer releases a fix soon

I can confirm this as well

By Toonhead

7 years 4 months ago

I don't have tap tap see, but I do have camfind, and my room mate has tap tap see, and neither app works after installing iOS 8.3.

Can't use Tap-Tap see

By Alana

7 years 4 months ago

In reply to I can confirm this as well by Toonhead

I agree, this seems to be app specific. I get the same error message.

Be my eyes doesn't work, either

By Toonhead

7 years 4 months ago

I should probably do a separate forum topic about this but it looks like Be My eyes is also effected. When making a call, the person on the other end of the line wasn't able to see, or hear my room mate using iOS 8.3. Boy, Apple got a whole bunch of stuff right but they dropped the bball on this particular thing. Either that, or the app developers didn't notice, I'm not sure who to blame on this one.

can confirm this with both

By BigPawedBear

7 years 4 months ago

can confirm this with both tap tap see and camfind, have got uswich onto it as well. just tried be my eyes, and spoke to a very confused person, explaining what I wanted to know, and they confirmed they could see my keyboard and my computer screen. so for me, be my eyes is not affected.

worth reporting to apple?

By BigPawedBear

7 years 4 months ago

Hi. would this be worth reporting to apple? or is it app specific glitch. I have reported both aps to the developers for reconfiguration.

Apple

By Brooke

7 years 4 months ago

I reported the issue to TapTapSee's developers, but it also could be worth reporting to Apple. Going to email their accessibility team now.

Tap Tap See

By Wayne A

7 years 4 months ago

Club AppleVis Member

I believe the issue is App specific. I have used other apps that use the camera including FaceTime and KNFB Reader, and they work fine. I have notified the developer. Hopefully, the issue will be fixed soon. If I had known that Tap Tap See would not work, I would not have updated to IOS 8.3.

Tap Tap See

By J.P.

7 years 4 months ago

I also have this issue. Tried a reboot and reinstall. Nothing worked. I did email developer.
For those who have it, Be My Eyes does work.

An updated version of the app to be approved

By Henrik Götesson

7 years 4 months ago

Quoting @TapTapSee on Twitter:
"There are some known issues sending images on iOS 8.3 - we sent a fix to Apple over a week ago and are still waiting for it to get approved., 4 hours ago.

Ssame here

By Shawn Ishimoto

7 years 4 months ago

Hi, guys.. Neither Tap Tap See or Camfind is working for me either.. I tried FaceTiming with someone just to see if that worked, and it does, but one of the things I noticed when I updated to iOS 8.3, aside from a major change in battery life, is that it switched to the front facing camera also, when I had it using the back facing one in 8.2 and it was working fine.... Just something I noticed..

Have you tried going into settings...

By Chuck

7 years 4 months ago

Have you tried going into settings, them privacy, then to camera, to be sure the particular app's switch is set to "On"?

I am only guessing, but perhaps the update turned off the switch.
I noticed some apps were asking to access the camera after I updated.

Money reader

By Alana

7 years 4 months ago

I can confirm money reader works using iPhone 5 with iOS 8.3.

TapTapSee is on in the camera privacy settings

By David

7 years 4 months ago

But if I turn it off, TapTapSee prompts to turn it back on next time it's started. But turning it on again does not fix the problem.

Talking Goggles is working though.

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