This is probably been touched on before and I apologize but I've got a real complex one. Looking for some ideas or easier ways I could navigate this automated phone system as it can get quite tedious using a touch screen. I'm good with most automated systems but this one by far is the hardest for me. It's a call off system for my employer. Why they just don't let you leave a voice message is beyond me. Anyways here are the steps:
First I have to enter a 10 digit number, second I have to enter my date of birth in M M D D Y YY format, and then I have to enter the date of absence again in m m d d yyyy format and then have to enter the amount of hours I'm going to be absent. As you know with automated systems they hang up on you if you mess up too much and then you have to start over and it gets frustrating. What is the best technique when working with a system like this? are there apps that have come out that are developed spacifically for automated phone systems to make it easier with a touch screen? The only thought that comes to mind for this particular one is to turn off touch typing but then I'd have to double tap every number which would probably take so long the system would hang up.