I'm having a problem with mail attachments. Please help

Submitted by Siobhan on Wednesday, May 3, 2017.
Forum
macOS & Mac Apps

Hi all. I emailed Uber support, asking for a credit to be applied. However it never was in the account, and the only record I have is the email from them a few days ago. So, how do I attach that mail message, while I stil reply to the email? Any answers would be great, soon as you could would help very much. Thanks.

Options

Comments

Submitted by david s on Wednesday, May 3, 2017

Hello,

Have you tried to copy and paste the original email?

Go to your inbox, and copy the email using Command C or edit> copy. Then reply to the email and at the body of the email, command V or edit> paste.

IF that doesn’t work, I’m sure someone else will come along with a suggestion.

HTH and good luck.

Submitted by Seanoevil on Wednesday, May 3, 2017

Hi,
Instead of replying to Ubers message, you could simply forward the original message back to Uber.
Replying typically strips the message of attachments, but forwarding does not.
HTH
@SeaNoEvil00