Problem with Mail on Mac Not Being Read

By Pyro2790, 14 May, 2020

Forum
macOS and Mac Apps

I have encountered an issue on Mac that I cannot seem to resolve. In the mail app VoiceOver will read mail has no windows. It also indicates there are 6 items (presumably unread messages) but I cannot access them. I have tried to close and re open mail, force quit and re opened mail, tried to use the track pad with VoiceOver, and restarted my mac and opened mail, but I have not had any luck getting VoiceOver to read the mail window. I have encountered this issue before with various apps, but if I close and re open them VoiceOver starts reading the screen normally. If anyone has any tips or tricks to resolve this issue it would be greatly appreciated as I am running out of ideas.

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Comments

By Tyler on Thursday, May 14, 2020 - 20:44

Member of the AppleVis Editorial Team

Occasionally, VoiceOver will fail to automatically focus on the Mail window when opening the app. In my experience, this can be resolved temporarily by pressing Command 1 to get VoiceOver to focus on the inbox window.

HTH

By Pyro2790 on Thursday, May 14, 2020 - 20:55

Thanks Tyler. That did the trick. VoiceOver is reading the inbox again.