Hi everyone. Last night after my tutor and I phoned AppleCare again to try and sort out these issues I've been having, another one cropped up and I'm wondering if anybody has ever experienced this. Now whenever I hit Command-W anywhere, the Dashboard app is launched. I thought at first that this was just Safari acting up, but it has been happening everywhere. The software updates still aren't installing, and I'm trying to figure that one out too. My tutor and the technician from AppleCare were somehow able to fix that iCloud issue though, and I left my Mac charging all night to see if these updates would install but no go. Lol I think now it might be time for a Genius Bar appointment.