I recently applied for an At Home Advisor position with Apple. This is a work-from-home customer service / tech support role taking inbound calls from users of Apple products. I got called by a recruiter for a brief phone interview, during which I disclosed that I was legally blind and use a screen reader. Long story short, I made it through a second interview over FaceTime and the recruiter seemed very enthusiastic, saying she would be advancing me to the next round in the process and to watch for an email link where I could schedule the next interview. That email never came. Instead, the recruiter called me a week later essentially saying she checked into the accessibility of the software the Advisors use and at this time it does not work with screen readers. The best she could offer me was a large monitor. I was shocked and disheartened. Apple, the shining beacon of hope for accessibility, the groundbreaking company that opened a whole new world up to the blind, couldn't accommodate a blind candidate for their entry level customer service role! How can this be? Has anyone else had any experience seeking employment with Apple? I do know they give the Advisors a Mac laptop for use at home, so I'm guessing they use some kind of virtual desktop system which is notoriously challenging for blind users... but still -- this is Apple! If anyone would have this all figured out it'd be them, right?