By Unregistered User (not verified), 4 January, 2016 Forum Other Apple Chat Hi. I was wondering how old do you have to be to contact Apple. I contacted Apple before. Do I have to be 18 or older to contact them? Options Log in or register to post comments Comments Depends on what you're trying to do. Hello, It would all depend on what you’re trying to do. If you have an apple care or in warranty product, you should be able to call apple whether you’re 12 or 80 years old. If you’re calling to place an order, then you need to be at least 18 years old. The bottom line is, if you act proper and be polite, I don’t think the apple rep will ask how old you are. I know some old folks who sounds really young on the phone. Heck, listen to former heavy weight champion mike Tyson, he’s big and old yet he sounds like a pip squeak. LOL HTH and good luck.