Hello! I'm a noobie to VoiceOver. I'm not sure if anyone of u have ever heard of this before. It's a phone number 2 Apple's Accessibility line which is 4 visually impaired and hearing impaired. I was given this information by someone from an Apple store. This line is open 24/7. The number to call is: 1877 204 3930. I think this is a great resource for noobies & veteran users alike. Thought I'd share it! I hope it offers u some help.