hi. As the subject line says I'm having trouble syncing ringtones to my iPhone, I should mention these are ones I've either made myself or have been sent to me by other folks. Now for all this to make sense, it's important to mention that I had to switch iPhones a few months back, so I'm not sure if this contributes to the issue. I'll explain exactly what I'm doing when I try to sync and add these ringtoens to my phone, this is with an iPhone 5, using the most recent iTunes, and my screenreader is Window-eyes 7.4.0 I'm using a windows 7 64-bit system here. 1. I've added my ringtone in the usual way by making sure that the ringtone lasts just a little under 30seconds, this one is 26 seconds to be exact, and it's properly tagged too. So we're cool with that. I imported it into my iTunes library, and it shows up under tones, just as you'd expect it to. It has a .m4r extention, so it's definitely recognized as a ringtone in iTunes. 2. So here's where the trouble starts....this could possibly be something I'm doing wrong or I'm not sure what? I went into the section of iTunes that shows my phone and it shows some ringtones so they show up. I want to sync these new ringtones I have with the phone so I've made sure that the sync ring tones checkbox is checked. So then I go to sync and then I get a rather perplexing error message. It says Erase and sync button, but I don't want to erase anything, all I want to do is to sync these new ringtones. If I were to hit this erase and sync button, would I just be erasing and syncing the ring tones I have so they'll match up on both iTunes and the phone, or does erase and sync mean everything on the phone such as apps, music, etc. Cause if that's the case I quite definitely do not want to do that. It seems to think that the iPhone is synced to another iTunes library, that's where this all comes from. So, I need help figuring out what to do to get these new tones onto my iPhone without having to erase and sync? I hope all of this made some kind of sense. I've never seen this happen before so this is new to me. Thanks to anyone who can help.