Spotify is one of the leading music streaming services currently available, offering a range of subscription options (both free and paid) on desktop and mobile platforms. The good news is that their iOS app is mostly accessible. The bad news is that Spotify's Mac app is inaccessible and their web player has a number of significant issues when used with a screen reader. As a result, using Spotify on your Mac Desktop or laptop are not viable options for those of us who rely on VoiceOver. If you want to use Spotify, it's essentially on your iOS device or nothing ... and that's going to cost you a premium!
In this case, that 'premium' is a $9.99 monthly subscription to Spotify's top tier account, as this is the only account which offers full access to their music streaming service on mobile devices. However, you will still find accessibility issues with the iOS app. You also won't be able to use Spotify on your desktop - and, bear in mind, Spotify market and price this account on the basis that it gives you access to their service on all platforms.
So, in this campaign we are urging Spotify to address the outstanding accessibility issues present in their iOS app and make their Mac app and web player accessible with VoiceOver.
You can read more about the accessibility problems here.
We are asking that you support our latest campaign and urge Spotify to provide blind and low vision users with fair and equal access by ensuring that their service is accessible on all supported platforms, and that they do so as a matter of some urgency. Not only would this be a good commercial decision, but it would also simply be the 'right' thing for them to do.
Simply submit this pre-filled form to have your request mailed directly to Spotify. Please note that you will need to be registered and logged-in to the AppleVis website to access and use this form.
As always, the more people who support our campaign, the more likely it is that Spotify will listen. So, do please spare the few moments that it takes to add your support.
For more information on this and past campaigns, please visit the main Campaign of the Month page. On that page, you will also be able to nominate apps for future campaigns.