In the Messages app, the Pin option in the VoiceOver Actions menu does not work

Category
Miscellaneous
Severity
Minor

Description

In the Messages app you have the ability to pin conversations to the top of the list.
One way to do this with VoiceOver is to select the Pin option in the Actions menu.
However, when you do this, nothing happens. The method is not working.

Steps to reproduce

Enable VoiceOver and open the Messages app.
Navigate to any conversation, but do not select it.
Swipe up or down until you reach Pin in the Actions menu.
Double tap to select.
Nothing happens.

Bug First Encountered

iOS 16.0

Device(s) bug has been encountered on

iPhone

How often the bug occurs

Always

Workaround

Open the context menu instead, and select Pin from the list in the pop up menu.
By default, you can open this menu with a triple tap or double-tap and hold.

Apple feedback #

FB11571182

Status

Active

Options

Comments

By AccessWarrior3000

2 weeks ago

Question 1: Will I still have my pinned list?
Question 2: Will I be able to do Long press and then select pin, or is this any and all pin buttons?
Thanks in advance!

By Skippy

2 weeks ago

Hi,
With iOS 16.1, on my iPhone 13 pro max, I can confirm that this bug exists.
Unpinning works from the context menu as expected, so it’s very strange that pinning doesn’t. This is one I will definitely be reporting.

By Dave Nason

2 weeks ago

Member of the AppleVis Editorial Team

Hi. Yes, you will still have your pinned list.
Yes, you can still pin messages using the long press to open the pop up context menu instead. That is detailed in the Workarounds section of the bug report above, and is the reason I filed it as minor.
Thanks.

By AccessWarrior3000

1 week 6 days ago

Thank you Dave! I am glad to know that the workaround actually works everytime, because I know the context menu in Messages has always been a little sketchy for me, but this is good. Also because I change my pins a lot, depending on who I message most often.

By Dave Nason

1 week 6 days ago

Member of the AppleVis Editorial Team

No problem. However I can’t guarantee it works every time as you put it, as I rarely use the feature, or indeed the Messages app itself. I can say it has worked every time I’ve tested it though.

By Shawn T

1 week 6 days ago

I've also reported this to apple. I'm getting better at reports. :)