Drag-and-drop issue with Voiceover on iOS 18 RC build

By Mert Ozer, 14 September, 2024

Forum
Apple Beta Releases

Hello folks,

I am not sure on where to put this post, either the Apple beta releases or iOS and iPad OS. As this is an RC build and will be public on monday. I've been dealing with the iOS 18 RC beta on an iPhone 11 recently. As many of you know, the Photos app has been redesigned from scratch. While I think it works reasonably well with VoiceOver, considering how buggy and sluggish similar changes were in previous versions of iOS, it still has some bugs and accessibility issues.

Upon opening the Photos app, I wanted to customize the view to my taste by using the "Customize and Reorder" button. It had a lot of customization options to apply; basically, we're given the option to select/unselect and reorder items on the screen such as Recently Added, Albums, Media Types, etc. I can select/unselect them to show or hide. However, when it comes to reordering them, long-pressing the reorder button and dragging doesn't work—at least, I couldn’t get it to. VoiceOver gives that haptic feedback when dragging the item, but there's no speech feedback about where on the screen the item is moving to. When I lifted my finger, no changes were made—the item was still in the same location, even though I was sure I moved my finger and felt the haptic feedback.

This issue can also be seen when editing the Control Center controls. While drag-and-drop using the VoiceOver rotor still works, we cannot do the same by long-pressing and dragging.

Have any of you found a workaround, or are you experiencing the same problem? If so, let's submit feedback to explain the situation and get it fixed.

Thank you!

Options

Share Your Bug Reports with AppleVis

If you experience a bug in Apple Beta Software, the most important thing you can do is to file a report in Feedback Assistant. Please do not assume that Apple is already aware of a bug or that your report won't make a difference; your report may provide crucial information, and submitting bug reports directly to Apple helps them reproduce and resolve the issue faster. The more reports they receive, the higher the priority Apple is likely to give to fixing the bug.

If you are using beta software, please use the Feedback Assistant on your device to submit feedback and bug reports. If you are using a public release, this blog post explains how to report the issue and what information to include.

In 2025, AppleVis launched the Community Bug Reporting Program with the goal of improving the quality and quantity of information we share with the community about bugs in Apple software releases. If you would like to contribute to this effort, please submit your reports via our Community Bug Report Form.

All reports shared with AppleVis must first be filed with Apple via Feedback Assistant. More information about the Community Bug Program is available here.

Comments

By cjsims on Saturday, September 14, 2024 - 11:48

Good luck with getting this bug sorted. By default, do the control centre items stay as they were before the installation?

By Levi Gobin on Saturday, September 14, 2024 - 12:29

Member of the AppleVis Editorial Team

I’ve had a similar issue in reordering voices. When performing a move and drag, there is lots of haptic feedback, as if it is being moved up and down in the list really fast, but it doesn’t move every click. It sometimes takes a couple.

And as far as control center toggles staying in the same place when upgrading to iOS 18, they will.