Need Help Scanning with Digit-Eyes

By Siobhan, 27 March, 2014

Forum
iOS and iPadOS
Hello all. I've had some iTunes credit to burn, so bit the bullet and bought the Digit eyes app. I can hear as it starts scanning, and the clicks, but how far do you need to be away from the code itself? Testing it with a bottle. As Mary stated the laser scanners, or that's not what she said but I can't recall the term, are a bit easier to use. Though it's a bit cumbersome, the scanner i plug into my Mac works fine, I just would like to have this ability too. If you can help, please advise. Thanks so much, Siobhan

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Comments

By DPinWI on Friday, March 28, 2014 - 01:21

First, I use an iPod Touch 4. This device has a really low resolution camera, so, what works for me may not work for you. I find I'm most likely to get a hit when I'm 8 to 12 centimeters from the object. I will go for the most likely bar code locations first. These are to the left of the label seam, near the bottom, on cans. On boxes, it's usually at the bottom of one of the short sides. Listen for beeps that sound sort of like a sonar. When you hear those, you are getting a partial scan. Home in on that area. If neither of these work, I'll go for step two. With cans, I slowly rotate the can, first keeping the camera over the lower part of the label, then, the upper part. It's more likely the code will be at or near the bottom. With boxes, I'll move from the sides, to the actual bottom, and then the lower corners of the broad sides. When I'm scanning, I'll not only move an object across the camera field, but also move itcloser and further away. All this sounds more tedious than it is. Once I know where a certain type of container puts its code, it's quicker the next time. For example, soup cans, which all feel the same, also have the codes in the same place. Most cereal boxes have codes in the same place too. Feel free to contact Digital Miracles. I have had them phone me to help when I was first learning how to scan. It can be frustrating at first, but like many things, the learning curve is worth it. Pretend it's a game, and put a little time in figuring out the techniques that work for you.

By Unregistered User (not verified) on Friday, March 28, 2014 - 04:42

In my experiences, the distance between the built-in camera and the product is approximately twelve to sixteen centimetres but even less for DVD snap and keep cases. I generally use the width of my hand as a gauge and modify it from there. This is not universal because the size of users' hands varies greatly I am sure. Supermarket products I notice must be farther away for some reason, and as stated in the previous post, certain products [e.g. cans, jugs and bottles] have the barcodes in relatively the same places. For instance, barcodes on can labels tend to be near the edge of the label where its underside is glued to the opposite end's upper side. Some boxes tend to have their barcodes on a corner. For me, bags are the utmost difficult on which to locate barcodes.

By Siobhan on Friday, March 28, 2014 - 13:10

Hi dp and brotha. Thanks so much for your tips I'll try them out. I did get it to scan the bottle of adult beverage I was testing, ok beer, but that was a fluke i think. I also had the light turned on. I'm using an iPhone five. I'll keep going. Thank you so much. Have a good one. Now excuse me, I need coffee.

By Muhammad on Sunday, October 5, 2025 - 22:20

Also suffering from the same issue.

I know on bottles or on cans the barcode is at the bottom. I place the base of my Iphone pro max on the table, specificly the USBC bit, then try to slowly turn the object. Sometimes I get the beep beep beep sound, and it just stopps there. Even envision AI and seeing AI work better at this. Please tell me what I'm doing wrong.

Best regards,
Muhammad.