I'm having a problem getting my iRig Keys to work with my iPhone 5. I was using it with an iPod Touch (4th generation) before, but I sold the iPod and am thinking of getting a 5th gen iPod Touch. Anyway, Here's the deal. I asked the folks at Long and McQuade where I got my iRig Keys if they had the 30 pin to lightning adapter so that I could use it with my iPhone 5, and they didn't have it. I then asked them if I needed to get a specific adapter directly through IK Multimedia, and the guy didn't know. Grrr it's so frustrating when the people selling products don't know how to use them and what works with them! End of rant. So my sister found and bought me a 30 pin to lightning adapter on Ebay and I received it in the mail today. I connected my iRig Keys to my phone via the lightning adapter, and neither ThumbJam nor GarageBand recognized it. At first I thought the adapter was to blame, so I tried plugging my phone into my Mac via a 30 pin charging cable and the lightning adapter, and that worked. Then i thought maybe it's the cable that came with the iRig Keys, so I got my dad to check that and everything looked fine, no broken pins anywhere as far as he could see. Anyway I plugged my iRig Keys into my sister's 3rd gen iPad, and I had no problem there. So I really really have no clue what could be causing this issue.
Do any of you who use the iRig Keys use it with any of the newer devices that support the lightning connectors? If so, do you have to buy a special adapter from IK Multimedia?
Thanks in advance!