iPhone Audio Randomly Quits

By Misty Dawn, 8 September, 2014

Forum
iOS and iPadOS

All right, so I'm not sure if this is a problem that is at all VoiceOver/accessibility-related, but I've tried looking for others with the same problem online and have had no luck, so perhaps it is.

Somewhat frequently, in recent weeks, on my iPhone 5 with the latest version of iOS 7, all of my audio seems to suddenly mute at random. (This includes VoiceOver audio. The only solution I've found to restore the audio is to shut down/restart my iPhone. I can find no pattern for when the audio completely mutes like this

Has anyone else experienced this issue? Is it VO/accessibility-related? Are there any fixes/work-arounds?

I'm thinking of reporting this bug to Apple ( http://apple.com/feedback/ ), but I'm not sure if this is only *my* iPhone and no-one else's doing this.

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Comments

High, occasionally I experienced this issue normally how I fix it, Is unlocked the phone. And then I will unlock it, and everything work fine.

By dvdmth on Sunday, September 21, 2014 - 17:28

When you lose audio, is the iPhone still functional? That is, can a sighted user continue to use the device normally, only without sound? I'm wondering if your device may be locking up completely, in which case a complete restore of the device may help.

By a woman on Sunday, September 21, 2014 - 17:28

Hello ...

I think it's possible that it's happened to me too (iPhone 4S, latest iOS).
It first happened 2 or so weeks ago, and has only happened 2-3 times. Suddenly VO was 'off', and when I tried to use Siri, it seemed it was also 'off', no matter what I did to the screen, I heard nothing. But when I tested whether the phone was still 'working normally' by using the 'Mute/Unmute' button, it vibrated. So, the answer in my case is likely yes, it was still working normally. But when I turned VO off and back on using Siri, it came back on again, and then everything worked normally again. So perhaps that would work for you too, who knows :-) ? Although you can't hear Siri, if you say 'VoiceOver off', wait for the 'Siri tone', and then say 'VoiceOver on', it may then work normally again.
But really, the strange thing about this is that it has only started happening recently :-) , right? Or perhaps we're experiencing different issues after all, who knows :-) ?