Is something wrong with report a problem dot apple dot com?

Hello.

I've sent off two requests to apple for a refund for lire. I didn't like the app and found it too cluttered for my liking.

I filled out the form twice for report a problem dot apple dot com and there has been no response. I wated for a week before filling out the form the second time to ask for a refund.

I have checked my junk folder and there is no responses there iether.

I'm wondering if there is something
wrong with the site report a problem dot apple dot com?

Thanks.